{"id":14,"date":"2014-02-21T08:02:52","date_gmt":"2014-02-21T07:02:52","guid":{"rendered":"http:\/\/eduko-ostrava.jupiter.savvy.cz\/?page_id=14"},"modified":"2026-04-29T08:33:50","modified_gmt":"2026-04-29T07:33:50","slug":"casto-kladene-dotazy","status":"publish","type":"page","link":"https:\/\/www.eduko-ostrava.cz\/?page_id=14","title":{"rendered":"\u010casto kladen\u00e9 dotazy"},"content":{"rendered":"

Na t\u00e9to str\u00e1nce najdete odpov\u011bdi na nej\u010dast\u011bji kladen\u00e9 dotazy k rozv\u00e1\u017ece ob\u011bd\u016f, jejich objedn\u00e1van\u00ed a \u00fahrad\u011b.<\/p>\n

1. Rozvoz ob\u011bd\u016f prov\u00e1d\u00edme 7 dn\u00ed v t\u00fddnu, a to v Ostrav\u011b Porub\u011b a p\u0159ilehl\u00fdch \u010d\u00e1stech (Pustkovec, \u010d\u00e1st Martinova, \u010d\u00e1st Svinova), Hrab\u016fvce, V\u00fd\u0161kovic\u00edch a Z\u00e1b\u0159ehu. Slu\u017eba se objedn\u00e1v\u00e1 telefonicky. Abychom mohli zajistit bezprobl\u00e9mov\u00fd rozvoz, pot\u0159ebujeme p\u0159\u00edstup do jednotliv\u00fdch vchod\u016f. S prvn\u00edm ob\u011bdem si vyzvedne \u0159idi\u010d kl\u00ed\u010d od va\u0161eho vchodu do domu. Rozvoz se sjedn\u00e1v\u00e1 jako dlouhodob\u00e1 slu\u017eba s minim\u00e1ln\u00ed frekvenc\u00ed don\u00e1\u0161ky ob\u011bd\u016f 3x za t\u00fdden.
\n2. Ob\u011bd se skl\u00e1d\u00e1 z pol\u00e9vky, hlavn\u00edho j\u00eddla, p\u0159\u00edlohy a dle druhu j\u00eddla kompotu, sal\u00e1tu apod. Skladba j\u00eddla je v\u017edy uvedena na j\u00eddeln\u00edm l\u00edstku. V cen\u011b je zapo\u010dtena doprava a zap\u016fj\u010den\u00ed 2 kus\u016f termon\u00e1dob na v\u00fdm\u011bnn\u00fd zp\u016fsob. Pr\u00e1zdnou, \u010distou a suchou n\u00e1dobu vyzvedne \u0159idi\u010d p\u0159i don\u00e1\u0161ce dal\u0161\u00edho ob\u011bdu.
\n3. Zru\u0161it nebo nahl\u00e1sit objedn\u00e1vku lze den p\u0159edem, ve v\u00fdjime\u010dn\u00fdch situac\u00edch v den rozvozu od 6:45 do 7:00 hodin, pokud se jedn\u00e1 o pracovn\u00ed den<\/strong>. O v\u00edkendu nebo sv\u00e1tc\u00edch ji\u017e ob\u011bd nelze zru\u0161it ani objednat. Zru\u0161it nebo objednat ob\u011bd na sobotu, ned\u011bli nebo sv\u00e1tek lze nejpozd\u011bji p\u0159edchoz\u00ed pracovn\u00ed den do 11:00 hodin. Ve\u0161ker\u00e9 objedn\u00e1vky a zm\u011bny doporu\u010dujeme \u0159e\u0161it telefonicky v pracovn\u00ed dny od 8:00 – 11:30 na lince 596915501.
\n4. Objedn\u00e1vky j\u00eddel se prov\u00e1d\u00ed na z\u00e1klad\u011b objedn\u00e1vkov\u00e9 \u010d\u00e1sti j\u00eddeln\u00edho l\u00edstku, kde se uvede v p\u0159\u00edslu\u0161n\u00fd den \u010d\u00edslo ob\u011bdu. Pokud v dan\u00fd den ob\u011bd nebudete objedn\u00e1vat, vepi\u0161te do tohoto dne \u010d\u00edslici 0. Pro dov\u00e1\u017eku ob\u011bd\u016f je rozhoduj\u00edc\u00ed tato p\u00edsemn\u00e1 objedn\u00e1vka.
\n5. \u00dahrada ob\u011bd\u016f se prov\u00e1d\u00ed p\u0159evodem z\u00e1lohov\u011b na 1 m\u011bs\u00edc. To znamen\u00e1, \u017ee podle p\u0159edpokl\u00e1dan\u00e9ho po\u010dtu ob\u011bd\u016f vypo\u010dteme v\u00fd\u0161i z\u00e1lohy.  Pro bezhotovostn\u00ed platby mus\u00edme p\u0159id\u011blit variabiln\u00ed symbol, komunikace prob\u00edh\u00e1 v\u00fdhradn\u011b e-mailem. P\u0159i platb\u011b bankovn\u00edm p\u0159evodem v\u017edy uv\u00e1d\u011bjte p\u0159id\u011blen\u00fd variabiln\u00ed symbol! <\/strong>Pokud prov\u00e1d\u00edte \u00fahrady hotov\u011b, v\u017edy obdr\u017e\u00edte oproti hotovosti doklad(z\u00e1lohov\u00fd list), v opa\u010dn\u00e9m p\u0159\u00edpad\u011b nepla\u0165te!
\n6. Vy\u00fa\u010dtov\u00e1n\u00ed ob\u011bd\u016f prov\u00e1d\u00edme m\u011bs\u00ed\u010dn\u011b. U bezhotovostn\u00edch z\u00e1loh vrac\u00edme p\u0159eplatky kvart\u00e1ln\u011b v n\u00e1sleduj\u00edc\u00edm m\u011bs\u00edci po skon\u010den\u00ed obdob\u00ed. Pokud m\u00e1te p\u0159eplatek, dostanete pen\u00edze zp\u011bt na \u00fa\u010det, nelze jej p\u0159ev\u00e1d\u011bt do dal\u0161\u00edch obdob\u00ed. Vy\u0161\u0161\u00ed p\u0159eplatky lze zaslat zp\u011bt na \u00fa\u010det  z\u00e1klad\u011b \u017e\u00e1dosti i d\u0159\u00edve, ne\u017e je pravideln\u00e9 \u010dtvrtletn\u00ed obdob\u00ed. U hotovostn\u00edch plateb prov\u00e1d\u00edme vr\u00e1cen\u00ed p\u0159eplatk\u016f m\u011bs\u00ed\u010dn\u011b do 10ti pracovn\u00edch dn\u016f po ukon\u010den\u00ed m\u011bs\u00edce.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Na t\u00e9to str\u00e1nce najdete odpov\u011bdi na nej\u010dast\u011bji kladen\u00e9 dotazy k rozv\u00e1\u017ece ob\u011bd\u016f, jejich objedn\u00e1van\u00ed a \u00fahrad\u011b. 1. Rozvoz ob\u011bd\u016f prov\u00e1d\u00edme 7 dn\u00ed v t\u00fddnu, a to v Ostrav\u011b Porub\u011b a p\u0159ilehl\u00fdch \u010d\u00e1stech (Pustkovec, \u010d\u00e1st Martinova, \u010d\u00e1st Svinova), Hrab\u016fvce, V\u00fd\u0161kovic\u00edch a … Cel\u00fd p\u0159\u00edsp\u011bvek →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"open","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":27,"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":2086,"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/2086"}],"wp:attachment":[{"href":"https:\/\/www.eduko-ostrava.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}